Focus on Call Center Services
Call Center Services or “Custom” Services include such options as inbound order entry, scheduling appointments, making reservations, locating dealers, fulfillment, and customer service/help desk assistance. Being a part of a team requires clear communication, so you will work closely with an account manager who will keep both you and Focus up to date on what’s new in your company.
(Read Between the Lines)
The biggest mistake people make is failing to involve their answering
service early in their project, educating your service takes time.
Choosing the right inbound order entry company to team with is vital, so be sure to choose wisely the first time. Focus will partner with you to:
Customer service/help desk assistance.