Focus On Telephone Answering Services

Focus on Telephone Answering Services

In the beginning, telephone answering services took simple messages and relayed them to the office. Today, answering services take intricate messages, give out information to callers, and deliver messages and information in complicated ways to multiple people through multiple medias. Today 80% of ALL major companies outsource to keep costs down so they can remain competitive and stay “Focused” on what they do best.

Focus can play a valuable part in running your business. For example,

  • We can answer your phone 24/7, taking a professional message and deliver it to you via e-mail, fax, cell phone, office phone, or voice mail.
  • We can triage your calls and follow a decision tree to assist in solving problems.
  • We can make or change appointments for you.
  • We can answer your office lines and transfer calls to your employees as your receptionist.
  • We can take messages and work on your web site.
  • We can send audio files of your messages to your e-mail.
  • We can answer excess calls when your staff is overwhelmed.
  • We can be a part of your disaster backup plan.
  • We can offer multiple time zone networking.
  • We can communicate with your customers by phone or Internet – Your website or ours!Find out what Focus Answering Service can do for you!
    (Read Between the Lines)
    To make a great first impression -
    you need the power of a person answering your phones!
  • Focus Award Winning Call Center is committed to excellence, giving you an edge that exceeds your toughest competition. Our mission is to take and deliver messages accurately, promptly, and professionally, every time!

    “I wanted to convey my appreciation for the fine job you folks at Focus have been providing my firm. Ever since my firm switched (from another answering service) to Focus, we have observed a noticeable change. We enjoy the professional manner in which our image is projected by your staff to our potential and existing customers. In fact, I can honestly say that we have received several compliments over the past seven years from customers about the timeliness and accuracy of the messages relayed by your staff to mine. Thank you very much for the great service and continued support you have given my firm’s operations and me. I wish you all the best with your firm’s success and growth.”
    J. C. at C.W.R.I.

    If you have had a bad experience with another answering service or just want to get it right the first time, call Focus TODAY at 1-800-886-6696; we are ready to be on your team!

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